Privacy Policy — How safe is your data at z222

Z222 collects several types of information from its users, broadly divided into two categories — information you provide directly and information collected automatically.

Information Provided Directly:

• Full name and date of birth — for age verification and account identification.
• Mobile number and email address — for communication and login verification.
• National ID or passport number — for KYC verification.
• Payment method details (bKash, Nagad, Rocket numbers) — for processing transactions.
• Address — for identity verification where applicable.

Automatically Collected Information:

• IP address and device information — for security and fraud prevention.
• Browser type and operating system — to improve the platform experience.
• Login time, session data, and activity logs — for security monitoring.
• Betting and gaming history — for service personalisation.
• Transaction history and balance changes — for financial security.

Z222 uses your information only for specific, legitimate purposes. Your data is never used beyond its original intended purpose.

Your data is also used to: monitor responsible gaming patterns, detect fraudulent activity, and submit mandatory reports to regulatory bodies. z222 will not use your data for marketing or promotional purposes without your consent.

Z222 does not sell your personal data to third parties. However, your information may be shared in the following specific circumstances:

• Payment Processors: Only the minimum required information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Information may be shared with relevant authorities pursuant to court orders, government directives, or legal obligations.
• KYC Verification Service: Limited data is shared with licensed verification agencies for identity verification purposes.
• Cybersecurity Partner: Relevant information may be shared with specialist agencies to help prevent fraud and cyberattacks.
• Business Transfer: In the event of a sale or merger of z222's business, you will be notified in advance and your consent will be obtained before any data transfer takes place.

Z222 uses cookies and similar tracking technologies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

Types of cookies z222 uses:

• Essential Cookies: These are required to maintain login sessions and ensure security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences, language settings, and other customizations.
• Analytics Cookies: Helps us understand which parts of the platform are most used and how to improve our services.
• Security Cookies: Used to detect fraud, bot activity, and multiple accounts.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to log in and use core features on z222.

Z222 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations:

• Account information and KYC documents — minimum 5 years after account closure.
• Financial transaction records — up to 7 years as required by law.
• Customer support communications — up to 2 years.
• Security logs and session data — retained for up to 90 days.
• Marketing preferences — retained until you withdraw your consent.

As a z222 user, you have the following rights regarding your personal information:

• Right to Access: You can request to know what information z222 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted in certain circumstances, though legal obligations may prevent the removal of some information.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Portability: You can request your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

Contact our support team to exercise any of these rights. We typically respond within 30 business days.

Z222 strictly does not provide services to anyone under 18 years of age. We do not knowingly collect personal information from minors.

If a minor attempts to register on z222 or their information is found in our system, we will immediately close that account and delete all associated data.

The z222 platform may contain links to third-party websites. z222 is not responsible for the privacy practices of those external sites.

When you navigate from z222 to another website, that site's own privacy policy will apply. We recommend reading the privacy policy of any third-party website before using it.

Z222 employs industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 Encryption — for sensitive data stored in the database.
• Two-factor authentication (2FA) — to secure your account.
• Real-time firewall and intrusion detection system.
• Regular security audits and penetration testing.
• Data backup and disaster recovery planning.

While we strive to maintain the highest level of security, no system on the internet is 100% secure. It is also your responsibility to keep your account password strong and not share it with anyone.

Z222 reserves the right to update or modify this Privacy Policy at any time. When changes are made:

• The updated policy will be published on this page with a revised date at the top.
• For significant changes, advance notice will be sent to your registered mobile number or email.
• Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.